Chat secrets
“CHAT SOFTWARE SECRETS” By Martin Wacey HOW TO USE LIVE CHAT SOFTWARE FOR BUSINESS – REVEALED FOR THE FIRST TIME THE ANSWER MAY SURPRISE YOU Including: What Live Chat Companies don’t want you to know The mistakes they actually encourage you to make BUT by the time you know about it they have your money. [...]
The software
What is Promptchat You can see the Promptchat chatbox on the right hand side of your screen. Here you can start talking with us anonymously and without having to sign up to anything. You can either chat with us or if we are not online feel free to use our free phone service and we [...]
Click to call freephone
What is Click to Call Me? . LiveTelephone’s Click-to-Call-Me is a solution to get in contact with more website and banner ad visitors. Promptchat account holders receive Livetelephone free of charge. .Livetelephone is a Pay as You Go Click to call service You can offer a free phone call to your website and banner ad [...]
Default Promptchat Account Settings
Your Default Promptchat Account Settings Your Promptchat account comes preconfigured. Here are the basics; The Promptchat chatbox is set to automatically open on the right hand side of your webpages (Change it by going to: Administration/Chatboxes/default chatbox/scroll down to the ‘Auto open’ menu item and untick the box. From this point onwards, the chatbox will [...]
The Promptchat scripts and where to put them in your webpage
The Promptchat scripts and where to put them in your webpage . Promptchat works with a single script. This script allows you to monitor your website visitors in real time and invite them for a live chat session proactively. Insert this script to every page of your website where you want this ‘real-time’ website visitor [...]
Use live chat like the Pros do
For the real connoisseur of Live Chat. A combination of manual, passive and auto-open modes. Yes it can be done. However, not recommended until you have real experience with what is likely to work best all round. Test test test and you will get it right. If you cannot decide what would suit you most, [...]
Automatically opening chatbox
AUTO OPEN POP UP AND AUTO OPEN EMBEDDED USAGE A combination of science and intuition is involved here. The pop up or embedded chat box can be set to appear (as if from nowhere) after a pre-set time, on a preset page. So it combines both passive and proactive in a happy medium because it [...]
Proactive live chat
Live chat in manual proactive mode MANUAL PROACTIVE MODE: The Operator has the ability to follow the site visitor around the site and intervene at his/her discretion. Can typically be used when you can see someone has been stuck on a certain page for a while OR you just are curious about what they want. [...]
Live chat in Passive Mode
Decide how you want to use Promptchat on your website PASSIVE MODE: Which in turn has two options. Passive Embedded OR Passive Pop Up Chatbox. You do not initiate the chat. The site visitor takes the initiative and is aware of that option the moment he clicks onto your pages and sees the icons which [...]
Promptchat at Alberlet.hu
Hungary’s busiest short term property rental agency with over 10,000 visitors per day uses Promptchat’s live chat software for sales support. Our business model is to grow our network of partners who are generally small local estate agencies with a staff of 2 to 5 people. Real estate is a very competitive market and we [...]
