99% of our customers buy Promptchat because of its campaign code feature.
Here is how it works:
You can greet each of your website visitor with a personalised greeting text and picture in the top area of the chatbox.
You can prepare a personalized chatbox for each of your online campaigns, wheather that be a Google ad, a banner ad or Email campaign, Promptchat knows which campaign this visitor came from and automatically appear to this visitor upon arrival to your website.
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Here is an example:
You are selling contact lenses.
You have a lot of competition on the internet and you choose to advertise with Google adwords to generate traffic to your site.
By nature, people are going to have questions before buying contact lenses.
Chances are good that they will not buy from you online on your website by filling in some sort of a shopping cart.
You have to sell it to them over the phone after you answered at least 10 questions. This is how you were selling in the past 5 years too and you have no reason to believe online buyers are different to the ones who visit your high street shop. Note, you ackonwledge that each click will cost you a dollar at the least.
Therefore, your objective is to get your website visitors on the phone with one of your skilled skilled sales consultants.
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So here is what you do:
Your Google advert will look something like this:
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Contact lenses, new arrival
Buy 1 get 1 free
First 50 clickers only
www.yourwebsite.com
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You can prepare a special chatbox in Promptchat which will automatically appear on your website but only for the people who click on this Google advert.
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The greeting text in the top part of the chatbox will say something like this:
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Congrats! You are our #27th clicker, thus you qualify for our Buy 1 get one free offer.
Call us now on 0207 193 7481 and Quote: “June special” to claim your 2nd pair lenses for free.
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Your chances of getting a phone call has just doubled
The money you spend on the click is justified. (you have a potential buyer on your phone)
You don’t waste time and money having to prepare a new landing page for every campaign you do.
You narrow your visitors attention down to one single action to take – Place a call to get a good deal.
If you have 5 different Adwords campaign running plus 3x banners on partner websites and do regular Email campaigns, you can prepare different chatboxes with different greeting texts/call to action for every campaign.
The beauty is that it is all automatic, you never actually have to engage in a live chat conversation if you do not want to.
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Another unique feature of Promptchat is that you can display your own PPC style rotating adverts of your own products in the area under the chatbox. This is a prime space on your website and it a standard part of the chatbox designed to help you navigate your webvisitors to your special offers/free ebooks etc…
