Why not call us?
(44) 207 193-7481Live chat in real time
Customers and visitors get instant satisfaction from an immediate answer to their questions or problems. Without real-time chat, a business is dependent on either the telephone, for which there's no easy way to keep a written record of the conversations, or e mail, any delay in replying to which can lose a new customer or frustrate an existing customer.
Prepared (canned) responses
Each operator can edit a personal list of commonly used phrases or sentences. This can save much time and typing, and impresses visitors.
Consulting a colleague
When a visitor's query can be dealt with better by another operator, the present operator can transfer the visitor quickly to the other, or other operators can join in the chat simultaneously.
Proactive chat
Chat Operators don't need to wait for a visitor to ask for assistance. An experienced operator can sense when a visitor may need help by watching the mouse and keyboard activity and tracking the pages visited. At a suitable moment the operator can start a chat by offering assistance, just like in person.
On-line/off-line indicator
The 'Start Chat' button tells visitors whether the operator is present or not. If the operator is off-line, the visitor can leave a message, so that calls can never be missed.
Limitless simultaneous chats
Chat Operators can deal with as many visitors as they can handle. The better trained they are, the more productive they will be.
Know your site visitor
Operators can see the geographical location of each visitor by country, state or county and town. This information may present opportunities for up-selling or cross-selling.
Buy Now
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We keep it simple -> A single package packed with all the features!
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Here is the payment button to our basic package which is for 1x domain and 1x live chat operator on a 6x month contract.
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After pressing the following button you will be taken to PayPal’s secure website where you can pay online using your credit/debit card or PayPal account. (We never receive your credit card details)
During the initial 6 month period you will understand how Promptchat adds value to your online activity and decide how many additional domains and how many additional live chat operators you might need. (you can always upgrade your account prior to the end of the 6 month period)
Each additional domain costs US$ 25 and each additional live chat operator will cost US$ 10 on a 6 month contract.
After payment, you can start to use Promptchat on your website within an hour.
IMPORTANT: Leave the website domain name, your name and telephone number on the PayPal payment page. One of our consultants will call you within the next few hours to set up your account.
If you choose the basic package without installation services, all details will be sent to your email address that you leave on the payment page.
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For support you can call us on the following numbers:
North America: +1 646 233-1375
UK and rest of Europe: +44 207 193 7481
Czech Republic: +420 777 080785
Hungary: +36 21 252 33 52
Bulgaria: +359 287 28900
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Or email to: support@promptchat.com
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Alternatively you can always chat with us live or leave a message through the chatbox ->
you should see the live chat button on the right hand side of this page (at the bottom)->
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Ever thought of starting a social network for your company?
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You can use it for online sales and support too!
Please see a live demo of a live social networking site on; www.promptsaas.com
