How to create the default configuration for use by the Online Account Generator

Why is this important?
You can create 1 default configuration for 1 default chatbox so that upon creating a new account with the online account generator all your new customers get this default chatbox. (ie: you don’t need to manually create all new accounts and configure them one by one for each of your client)
Step […]

How to Create offers and rotate them in the offers field under the chatbox

1) Create Your Chatbox to Display Your Offers
With Promptchat’s white label chat software you can create personalized PPC style offers and display them in a prime area in the footer of your chatbox(es). Offers can include an image, Title, Description, Footer and a Hyperlink. If you create more than one offer, these will automatically […]

Real time campaign monitoring for PPC adwords, banner advertisements, Email campaigns

1) Real time campaign monitoring
With Promptchat’s white label chat software you can have Real time campaign monitoring for PPC adwords, banner advertisements and Email marketing campaigns

You can track in real time which website visitor came from an online campaign such as a GOOGLE PPC adwords campaign or a Banner, Email campaign etc…

All you need […]

Step by Step guide for the form builder software

Promptchat has a built in form builder software which allows users to create all sorts of forms and send them to website visitors either during a live chat session or use them for Automatic Sending when offline. (Great for sales lead generation). Some of the popular uses of these forms are, Newsletter registration, Appointment […]

Step by Step guide for setting up Integration between the Promptchat forms and the Newsletter System

Step by Step guide for setting up livechat newsletter – Integration between the Promptchat forms and the Newsletter System
 Read here the benefits of integration the Chatbox forms with the Newsletter system.

1)      Log in to your Promptchat account and navigate to Administration/Forms. Click to create a new form. Fill in the Name of the form, […]

How to customize the appearance of the chatbox in order to match the design of your website

How to customize the appearance of the chatbox in order to match the design of your website
The chatbox for website appearance is managed by the skin engine, which can be found in the Administration/Chatboxes submenu.

Promptchat supports 5 different skin engines.

1)      Default: Choose this option if you want to display images in the header of […]