Why not call us?
(44) 207 193-7481Live chat in real time
Customers and visitors get instant satisfaction from an immediate answer to their questions or problems. Without real-time chat, a business is dependent on either the telephone, for which there's no easy way to keep a written record of the conversations, or e mail, any delay in replying to which can lose a new customer or frustrate an existing customer.
Prepared (canned) responses
Each operator can edit a personal list of commonly used phrases or sentences. This can save much time and typing, and impresses visitors.
Consulting a colleague
When a visitor's query can be dealt with better by another operator, the present operator can transfer the visitor quickly to the other, or other operators can join in the chat simultaneously.
Proactive chat
Chat Operators don't need to wait for a visitor to ask for assistance. An experienced operator can sense when a visitor may need help by watching the mouse and keyboard activity and tracking the pages visited. At a suitable moment the operator can start a chat by offering assistance, just like in person.
On-line/off-line indicator
The 'Start Chat' button tells visitors whether the operator is present or not. If the operator is off-line, the visitor can leave a message, so that calls can never be missed.
Limitless simultaneous chats
Chat Operators can deal with as many visitors as they can handle. The better trained they are, the more productive they will be.
Know your site visitor
Operators can see the geographical location of each visitor by country, state or county and town. This information may present opportunities for up-selling or cross-selling.
White label
Web developer or online agency? New revenue stream - Become a Live Chat Service Provider - See the Promptchat White Label live chat server
The Promptchat white label live chat account administration system allows you to manage your own chat hosting server(s), your own resellers and customers. You can set your own prices or bundle it with your existing product. You host the system on your own server under your own brand.
Start your own live chat business
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It’s the perfect platform for independent Web designers, SEO consultants and anyone looking to service their clients with fully brandable services backed by an award-winning global company.
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If you need a stable and one of a kind live chat system backed up with support on a proven platform, Promptchat has a white label server solution.
Which is exactly the Promptchat system rebranded with your logos, language files (5 languages readily available) installed on your own server. Pricing includes installation on your own server, training and rebranding services. (You provide the artwork). This system is nowhere connected to any of our systems and no further costs for you per licenses.
The white label server will allow you to have everything that Promptchat currently has including personal expert training at a one off price under your own brandname.
The system is proven, scalable, complete with web based Administration system, documentation.
We can install the white label Promptchat server system onto any dedicated Linux or Windows 2008 server that meets the Promptchat hosting specifications. You can start with one chat server and add additioinal chatservers one by one as your load increases.
The Promptchat white label system is open source, you can continue to develop it in house or decide if you wish to purchase upgrades from us every 6x months as they become available.
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Do you want the full Promptchat experience without having to work with Source codes? We offer a standardised solution that can be easily integrated into your business. Integration can take place as quickly as two weeks after the contract has been signed and you can adapt the look and feel for your live chat software business for maximum appeal to your users.
The time, effort and cost for you is minimal as we will take over the hosting and the technical set up.
Should you want to take out system monitoring, administration and backup services from Promptchat, you can do that for a monthly fee of US$500. For more dedicated support, it is a matter of understanding your needs. This however is not mandatory. Anyone who understands Hosting environments of a SaaS application should be able to do this.
This solution is ideal for companies who do not want to invest a lot of money but want to have a ready made live chat business revenue stream without the headache of going down the development route.
Here are some of the great features in Promptchat which you might not see anywhere else:
* Live monitoring of mouse, keyboard and scrolling activity of each web visitor
* Campaign, language, URL specific chatboxes
* Industry best chat box customization
* Floating chat buttons or fixed
* PPC style adverts rotating under the chatbox (perfect for affiliate banners)
* Administrators can read in real time, what operators are writing with their visitors
* Multpile operators chatting with a single visitor
* To do task organizer etc…
By choosing this platform, you can have the Promptchat system at a low fee under your own brandname, dedicated support for a low monthly fee, future upgrades to the system and no commitment for any future expenditure. (Any specific customization would be charged extra)
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Take Your Profits to New Heights
Sign up, set your prices and profit margin and upsell your existing client base!
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Through our reseller program, you purchase our:
* white label real-time web analytics,
* self hosted live chat software,
* Pay as you go, click to call LiveTelephone;
Set your own profit margin and sell them under your own brand.
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Start a new revenue stream today!
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Click to download the whitepaper including the pricing for the system
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Click here to contact sales for your reseller account.
Resellers and White Label Partners
When is the Browser based GUI for Promptchat ready?
How easy is it to make changes in customizing and further developing the white label Promptchat?
What are the hosting server requirements and how much is the monthly cost for such Server?
I didn't see the "Web based Administration system", can you send a demo/screenshots?
