Promptchat Business Chat System for Live Online Sales and Support

Enterprise proven Live chat support system for real time online sales and chat support

Promptchat can help you design and implement online sales and support strategies including offering Corporate Internet Consulting to ensure the success of your online venture.


Promptchat specializes in enterprise class instant messaging, live help and live chat support software.




Click to launch a live and interactive product demonstration of Promptchat Enterprise




Promptchat is sold either on a CPLC contract - Pay per Live Chat - or an annual contracts.


For pricing on Live Chat in a Banner Ad solutions please contact sales.


If you prefer to pay only per valid chat session, that is also possible. You can purchase CPLC - Cost per Live Chat - Promptchat accounts and you pay only per valid chat sessions with your website and or banner advertisement visitors.


100 Chat sessions costs US$20 / 15 EUR. This package is useful to companies who use Live Chat software only with their PPC campaigns.


Also see You can now chat live and talk live via phone in your banner ads!



Traffic to Your Website isn't the Actual Goal, is it?

More leads, more business, that's the goal


Promptchat live chat is Promptchat is the direct, live bridge connecting you with your website readers. Promptchat lets you prompt one-to-one chat sessions to any or all of your website visitors or even add a live chat link to your email signature, banner advertisement or Google Ads!


You can increase your online inquiries by 20-40% simply by transferring website readers into client contacts!


Live Chat sessions are either initiated by your website visitors, email marketing campaign receipents, PPC adword campaign readers, Banner Ad readers or you can even place the chat invitation onto your affiliate partners' websites and enter into a chat conversation right on the webpages of your affiliate partners.


You don't even have to have traffic on your own website, just make sure you place your promptchat enabled text or banner advert onto as many partner websites (with traffic) as you can.


What Promptchat Live Help Software can do in your Sales

More contact with potential customers = More sales opportunities


Improve the ever so important first contact resolution = Through hands-on assistance from an online support representative


Increase average order values placed by visitors = By cross-selling or upselling complementary products


When using Promptchat you will improve your online shoppers' buying experience and build customer loyalty


At least 25% of your chatters will sign up for your newsletter



What Promptchat Live Chat can do in your Customer Support

Improve customer satisfaction = With just the click of the mouse, your web site visitors can contact your support team for live assistance


Single Live Chat Operator can simultaneously serve multiple website visitors as opposed to telephone service which is limited to a single caller


Canned Responses to frequently asked questions


Full control over quality = Transcripts of all chats can be sent for administrators review or as confirmation that queries are answered correctly


Customer always first = Queuing system calculates & notifies visitor waiting time



Superior Online Client Interaction Management System

With Promptchat Enterprise company representatives can support customers online while they are on your site and in the meantime increase operator productivity and reducing telephone and call center costs. On your website, promptchat helps you in providing unparalleled customer support and proven by statistics, you will even grow your sales through upselling and cross selling.



Deploy Promptchat Live Chat for Productivity and Extra Profits from your Online Presence



  • Promptchat Live Chat offers industry best SSL encryption
  • Role based user access rights
  • Automatic distribution of incoming chat requests
  • Queuing system notifies visitors of anticipated waiting time
  • Administrator control over every aspect of the system
  • Auto-invite website visitors based on smart user customizable rules
  • Integrated with Google Analytics and Google Maps

  • API for 3rd party system integration
  • Unlimited custimization features all around the system
  • Detailed daily, weekly and monthly records are saved for logging and monitoring the chat sessions
  • Operators can chat simultaneously with multiple visitors in different dialogue windows
  • Ongoing chat sessions can be transferred amongst employees/departments
  • Multiple departments and Operator Groups
  • SaaS Software as a Service delivery allows fast deployment and maintenance
  • Browser based supports Win, Mac and Linux


Why Use Promptchat Live Chat for Business:

Multi-Task: Promptchat lets you chat with several clients at once, connect to website browsers online and/or redirect chats to others in your company - all with a click of your mouse. This saves you and your customers time and money.

Instant Sales Leads:

Visitors who use Promptchat Live Chat are usually very interested and through chatting, you can ask for as much detail as you need to effectively service them. Promptchat lets you initiate a one-to-one chat session to any website visitor or even add a live chat link to your email signature or Google Ads!

Better First Impression:

Visitors who get quick answers to their questions stay longer, buy more products and show more confidence in your company. That's why thousands of company owners worldwide rely on live chat software as a point of contact on their website on the way to building trusting, solid customer relationships.

Grow and innovate your business with Promptchat Live Chat Support technology:

Promptchat live help system allows you to custom design your chat icons, pop up windows and invitation screens with your company logo - and even include your operators' photos.

Live chat from anywhere:

  • You can be connected to your website and initiate/receive chat requests from any PC with internet access
  • 100% risk free: Promptchat offers a free trial. After the free trial the service can be cancelled at anytime
  • Speak their language: Promptchat's unicode system makes international communications quick, easy and error free
  • Scalable: Promptchat live chat software allows you to add chat operators as your business expands
  • Real-time statistics, reports: Promptchat generates real time statistics and reports which helps you learn about your customers
  • Internal Communications: Multiple offices nationally and internationally? You can use Promptchat for internal communications

Customer Service Helpdesk & Support Portal:

SupportPortal is an Online Customer Service and Support Software that combines Ticketing and E-mail Management, Knowledge Base / FAQs, Forum, Live Chat, Downloads and News in one collaborative package intended to use in B2B or B2C environments.

Multichannel Traffic System:

SupportPortal improves collaboration, communication, and processes between your Support team, Marketing or Sales forces within your company and your customers.

Ticket & E-mail Management:

Efficiently track, route and resolve tickets with lifecycle management. It makes quick and easy to capture data about a ticket or project but with a host of powerful features that allow you to use that data. Queues allow for tickets to be routed to the next available person or group and dashboards and reporting allow you to monitor progress and lets management stay in the loop.