Relevant customer contacts delivered to your desktop via live chat on your website | in your banner ads
If not, Promptchat is yours for FREE! Need more contacts? YES NO
Do your web visitors need live chat support?
Answer customer support issues in real time via live chat. Build loyalty through excellent customer care. Use fully customizable chatboxes.
Ever tried to increase sales conversions via live chat?
Watch visitors' keyboard and mouse activity, learn about your weak spots from the ''non chatters” and invite for chat at the time of visitor hesitation.
Which one of your campaigns works best?
Apply Promptchat in advertising campaigns such as PPC campaigns, e-mail campaigns, banner ads and measure effectiveness in real time or via statistics.
Read why others have chosen Promptchat's live chat software
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Promptchat helps Glemnet
GlemNet are a small telecoms business specialising in hardware, broadband and low cost international telephone calls.Promptchat’s live chat software was introduced to help improve the flow of website traffic, said Neil Linter MD; “Before we had Promptchat we had no way of knowing what people really thought about the site.
Now we have the chat button, we know when it “rings” someone will be telling us something we really ought to be listening to. When asked how they use it? Linter replied “To be honest with you we don’t want to talk with everyone so we don’t instigate chats. We wait for the site visitors to start chatting. That is better for us, and my staff who get a buzz from dealing with motivated buyers instead of time wasters”.
When asked about the people who come and go without no contact he declared “ In our experience it is better to leave people alone than try and coerce them in with some smart chat up line. We tried this first of all and it put people off and demoralised the staff. Since we changed it around we have made improvements to the site as a result of things being pointed out to us by the visitors”.
Since then GlemNet have gone from being a successful offline business to a successful online business. Linter joked “Look I know you guys want to take all the credit but believe me we do have a good web designer you know”.
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Online business ‘live chat for sales’ success story
Golf4holland.nl is a successful online business selling golf courses in The Netherlands.
“Promptchat is used to increase sales and it is doing it successfully” says Kevin Punt MD. “We spend a lot of money on Google Ads to drive traffic to our website and we want to make the most of it.” Read More -
Promptchat at Swisstimskis.com
Swisstimskis.com uses live chat with its banner ads and text adverts. MD Tim McCann says; “We use Promptchat to chat on other websites not just on our own website. More accurately, we use Promptchat for sales support on our main webshop and also apply the chat facility with our banner advertising for sales lead generation. It works well, we use the traffic on portal websites and accumulate about 200 chat sessions out of which we can convert around 10-15 visitors into sales. Read More -
Promptchat at Alberlet.hu
Hungary’s busiest short term property rental agency with over 5,000 visitors per day uses Promptchat’s live chat software for sales support.Our business model is to grow our network of partners who are generally small local estate agencies with a staff of 2 to 5 people. Real estate is a very competitive market and we want to be available and provide support to our partners who do the sales for us. Read More
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Hot spot
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What are the benefits of Promptchat as opposed to Email and Telephone?
Anyone browsing your webpages can get stuck at a point and should be entitled to receive help instantly.
This is obvious.
Your contact telephone numbers need to be searched (if any at all is displayed on your website) and when the call is made you may be busy and you may be busy 5x minutes later still.This is one of the situations you want to avoid as this is where the chance of giving up is high.
Promptchat lets you serve multiple number of web visitors simultaneously, practically the chances of a ‘busy dial tone’ is absent.
When it comes to using Email, your potential customer is forced to wait, subsequently there is a chance this prospect will accept a less favourable offer of a competitor only because they replied quicker.
As a Promptchat user, noone can be faster then you. Why would anyone continue to search elsewhere, given that time is money for everyone!
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What do I need to do to Implement Promptchat on my webpages?
Download the Promptchat client software from our website and log in to your account by using the credentials you receive right after your registration.
Then, simply insert the Promptchat script into your webpage(s) just before the closing body tag or to the location where the software tells you. You need to do this on all the pages where you want Promptchat to be available.
That’s it.
You will have access to our Knowledgebase, FAQ and Forums where you find detailed manuals and videos to assist you.
Live chat support software for online sales increase
When you sign up to one of our plans we will take care of the installation and configuration on your webpage(s) including personalizing the system to your unique situation free of charge.
