Grow Your Own Brand And Create a New Revenue Stream By Selling Your Live Chat Service to your clientele! …. In less than a week.

With the Promptchat white label chat server you can start a SAAS business under your own brand and sell unlimited live chat software to UNLIMITED customers! As a White label chat server owner, you’ve got a business in a box – it’s a turnkey solution that lets you start selling instantly. And with our extremely comprehensive white label solution, you can brand everything – remove every reference to Promptchat and change any text or any image in the product.
Even better – we even provide a free API that lets you procure your own customer accounts automatically.

Why is this the only truly White Label Chat server on the market?

We impose no limits on how many customers you will sell your live chat service to. Both the cloud hosted and the self hosted chat servers are unlimited. You manage your customers via your own customer management console.
All the logos, hyperlinks and even the SW License Agreement which your customers accept upon installing the chat client software are branded with your artwork and company information. There is zero reference to Promptchat.
You can lease a private label chat server from us on a pay monthly plan alternatively host the chat hosting server yourself on your own VPS or dedicated server. We also offer server hosting services to owned license customers.

Who is it for?

100+ live chat companies, Contact Centers, E-commerce platforms are powered by the Promptchat chat server

Also for Web Designers & Webhosting companies

As a web developer or web host, you need something that can differentiate your services from your competition. You could sell a discounted live chat account & real-time tracking solution to boost your margins on your websites/hosting plans.

For Online Marketing Agencies

Promtpchat’s white label chat server includes many features to help measure and increase the effectiveness of Online advertising and marketing campaigns. Live chat in a banner ad, integration with PPC adwords, real time campaign monitoring and detailed reports help Marketing agencies.

For Mobile App Developers

Live chat being available in a mobile app is on the boom and no need to ask why! We have integrated Promptchat’s live chat platform offering real-time in-app live chat facility in numerous mobile apps. As example browse for the child safety app or the Fliber App in the App stores.

Lead Generation Companies

Sales lead generation via live chat is a service which we ourselves do too via our outsourced live chat/Websecretary service. Its incredibly easy to pick up pre-qualified sales leads from a website. Sales lead generation companies who recognize this can deploy the system on their own brand.

Custom Software Integrations

We deployed our white label live chat server on numerous Ecommerce platforms and integrated it with 3rd party software. We can do it for you too. In fact, you can do it yourself. The server side source code is programmed in PHP/MySQL/Javascript & the Chat client in C sharp based on Microsoft .Net.


There are not many business opportunities available online for as low as $50 a month startup investment. However, Promptchat is one of these! (We actually never came across any other plan that offers anyone the opportunity to start a branded software business for only $50/month. Did you?

The Client Management Dashboard Gives You Total Control Over Your Customer Accounts

The self hosted white label chat server is nowhere connected to any of our systems. The server side source code is freely available with every installation so that you can continue to add/integrate further features. Some of the default features below:

own brand chat

Your own brand

You can pack your own branded desktop software and mobile chat app client using our simple to use Sw packer. You can brand everything with your logos, hyperlink, Software Licensee Agreement.
billing integrated chat service

Payment & Billing Control

Set your prices for your chat service per domain and/or per chat agents and you can even automate the payment and online account generation process with the PayPal integration plugin.
live chat features

Offer various live chat plans

You are in control of the features you include in the live chat plans you offer. Add and remove features per your pricing policy – Even offer a free plan if you like.
live traffic monitoring

Customer Admin Panel

Manage your existing customers, time frames, chat agent access, add and delete domains with full access to monitoring account usage.
online account generator

Online Account Generators

Create online account generator forms and put these in an Iframe on your and your partners’ website(s). Let your website traffic do the sales for you. Offer free trial periods too.
built in affiliate tracking

Reseller, Affiliate Tracking

The Customer Management Dashboard allows you to create (none administrative) dashboard access for your Resellers and Affiliates for them to create and manage their own client accounts.
built in autoresponder

Email autoresponder

Built in Email autoresponder sends emails to new accounts automatically during the signup process. Email content and subject can be edited with an HTML editor.
built in mail server

Integrated EMail server

Mail server using your SMTP details sends system related messages and chat transcripts to your users and their website visitors. Fully comprehensive and secure carrying your brand.
live chat for call centers

Chat Center Integration

The customer management dashboard is fully integrated with the Chat Center System. You can add any Chat account to a Chat Center Account (outsourced chat providers) at a click of a button.
See the pricing options

The Promptchat white label chat server and even the Chat Center addon system can be hosted in the Cloud or Self installed

Both solutions have the same features, premium support, Continued Software maintenance and a lot more!

See the pricing options

Brand Everything

Hundreds of features

Sell your branded live chat software to your customers. As a White label chat server owner, you’ll get a complete toolbox that lets you customize the chat software with your own design, procure and manage your customer accounts. If you need an extra language you can simply add it using the built in translator module.

Customize live chat packages

Via the web based customer management console you can customize each package you sell – turn features on and off, manage the domains, number of simultaneous chat agents each account can use etc… per their paid plans. PayPal integration plugin available.

Sign up resellers, affiliates

The integrated reseller/affiliate manager system allows you to sign up unlimited resellers and online affiliates (even online) to resell your branded live chat software service. The whole process is automatic and you remain in full control as you set the partner access privileges.
As a private label chat server owner, whether you are on a leased server plan or self host your own server – your customers remain your own. Only you have access to your client database and whoever else you share your data with. HIPAA database encryption service is available.HIPAA compliant Live Chat

How can the live chat server benefit my business?

  • Live chat can be used on your own websites.
  • Can be bundled with your own software/service.
  • Can be given away free or offered as a bonus.
  • Can be published under your brand in PlayStore and App Store.
  • Offer outsourced chat services to your customers. You provide the live chat on your client’s websites for a fee.
  • Can be branded with your own logos & information.
  • Can be submitted to software directories.
  • Can be added to paid membership sites.
  • Launch your affiliate program for this new product.
  • The bottom line is that without development you can launch your own live chat business which can become a profitable service within a month.

What does the system consist of?

A complete live chat server system consist of the Chat Server Software, Customer Management Console, Windows chat client, Web based chat client, Android chat client mobile app and iOS chat client mobile app.

Chat Server Software

Chat Server Software

This is a PHP/MySQL Chat Hosting Server Software supplied with open source code. It is a master server which you can add unlimited number of chat servers in the future as you grow.
Customer Management Console

Customer Management Console

Via the customer management console you can manage your chat server, databases. Includes a reseller/affiliate manager, auto responder and you can categorize customers into Groups.
Windows Chat Client Software

Windows Chat Client Software

Your customers will install this fully features Windows software and connect to their individual live chat accounts. The sw is specially compiled with your brand and connects to your server.
Web Based Chat Client

Web Based Chat Client

Your customers can also connect to their live chat account using the optional web based chat client. (Ideal for Mac, Linux users). Not fully featured but boosts all the live chat features.
Android Mobile App

Android Chat Client Mobile App

Clients can also connect to their live chat account using an Android device via the mobile app. You can publish the mobile app as developer under your brand. You need a Google Developer account.
iOS Chat Client Mobile App

iOS Chat Client Mobile App

Clients can also connect to their live chat account using an iOS device via the mobile app. You can publish the mobile app as developer under your brand. You need an Apple Developer account.

Should I buy an Owned License or Lease a server monthly

Lease it on a Pay Monthly Plan or Buy an Owned License

You can get a pay monthly leased server which will be hosted in our Datacenter either in Europe (France) or North America (QC), alternatively you can purchase the system and self host it. The 3rd option is when you purchase the system and take out a hosting contract from us taking advantage of our optimized servers, free backups and guaranteed lowest price!

  • Benefit of the Pay Monthly Leased License Plan is that you can start with a low $49 startup cost and do not need to deal with any technicalities.
  • Benefit of Buying the Owned Server License is that you get access to the source code and you can host the chat server in your own environment.
  • Benefit of Hosting your Bought Owned Server License with us is that we guarantee lowest hosting cost, free backups & system administration.
The system runs on your domain or subdomain and carries your branding. You will need to point your domain /subdomain to an IP address on our serverfarm where we set up your server. You receive a chat client software with your branding and login credentials to your customer management console. Fully featured and includes your 1st 200 customer accounts. To upgrade capacity, simply take out another chat server. You can always purchase the Owned License at a later time and move your server to your own location since all you have to do is point your domain to the new location. No other hidden costs. Plan includes Online Account Generator, technical support and training. Ideal choice for small businesses to enter into the live chat service business with an out of the box white label SAAS solution.
When you purchase the Owned Server License You receive an unlimited live chat hosting server inclusive of all the features you read on this website (except for the Chat Center System which is an add-on software you can add in the future). You can freely integrate it with your own platforms and all files are on your server. Optional Software upgrades are $50 per each upgrade and generally we release 2 upgrades per year. (You don’t need to buy all upgrades) Server side source code is included at no additional cost and you can install the server to any VPS or Dedicated server which meets the minimum HW/SW requirements. There will be no connection to any of Promptchat’s systems. The Owned license naturally includes the chat client software branded with your logos /hyperlinks and SW License Agreement. Ideal for companies with in-house system administrator skills. 1 time fee only. We offer software customization services on a per project basis so in case you need a feature or need to integrate to a 3rd party system(s) you can send us the specifications and we will send you a proposal for your review with the number of development hours the project requires.
When you purchase the 1 time fee server license you own the chat server system. We offer a hosting only plan where you can lease sapce in either one (or both) of our European or North American Datacenter. When you host your server with us, you significantly cut on your monthly Hosting bill and still have full access to your server including the databases and server side source code. Our servers are also optimized to run the Promptchat white label chat server and the hosting plan includes backup facility so you will never loose your data. Naturally you can always move your server. Ideal for companies without in-house system administrator skills or for brands with large customerbase but with limited experience in running and managing Application Hosting Environments.

What happens after purchasing your Promptchat Chat Server

The Step by Step Process of Turning Your White Label Chat Server Investment into Monthly Recurring Income.

Upon purchase You will be asked to choose a brand name (such as yourlivechatbrand). You will need to buy the corresponding domain like You will point this domain to the IP address of either our servers (if you are on a pay monthly plan) alternatively you point this domain to your own VPS or Dedicated Server if you chose to self host the system. You will receive sample images and other branding materials from us which will enable you to create your own version of the branding images for your chat client software. You will also be required to create an email address, such as and send us the SMTP details for this email address. The Email server in Your chat server will use this email address to send system related messages to administrators and account holders. You will also be required to buy an SSL certificate for your domain, in case you want to offer your customers the ability to chat on HTTPS pages (recommended). Upon receipt of the above outlined information we compile your branded chat client software and set up your server within 24 hours of receipt. Alternatively if you self host, you can proceed with your server installation and software compiling immediately upon purchase. (Unless you ordered server installation and software compiling service from us)
Upon deployment of your chat server and having received your branded chat client software you can start creating customer accounts either manually in the client administration console or automatically with the built in Online Account Generator (See exampe of this account generator form here Free demo). Instructions are available on how to integrate the Online Account Generator widget into your marketing website or webpage. In addition, we also make a white label marketing microsite available which you can upload to your hosting account. It includes download link(s) to your software, an online account generator form with Email auto responder. This microsite lets you start selling pretty much instantly upon uploading your logo and email address. If you want to completely automate the account generation process and connect it with an online payment facility, you can do that too with the optional PayPal plugin. As soon as your Marketing website is ready together with online account generation and payment processing you are ready to promote your website and acquire customers for your Live Chat Software business. If you ordered the web based chat client and the Android iOS mobile apps you can either publish them yourself as the developer to Google PlayStore and Apple App Store alternatively we can publish these for you on our own Account. If you wish to upload them as yourself being the developer, you will need a Google developer account and an Apple Developer Account. (Charges apply, See the Google and Apple developer program ($49 and $99 per annum -> guess which costs double to the other:)
Once your marketing website is launched and ready for accepting customers, you can do an Email campaign to your existing clients announcing your new service. Clearly, you can also launuch PPC advertisements or do offline selling or telemarketing whichever suits you most. The point is that you direct traffic to your marketing website where these visitors can quickly create an account for their website(s) and start using the live chat software. You can offer free trial accounts and convert these into paying plans after the free trial account ended. When the visitor arrive to your marketing webpage they fill in the account generator form: Name, Email address, Website URL, and the Number of chat operators to use the software. At this point the system automatically generates a live chat account for them in the Administration console and the Email autoresponder sends their account details with login credentials to their Email address. Together with the link where they can download the chat software – and the web based chat client link if you ordered that too (same for the mobile apps. Here is what your new customer will have to do prior to being able to start using your live chat service (This information is in the Email they receive automatically upon account generation):

  • Install the Javascript in their website (Usually into the footer file- just before the closing body tag)
  • Download and install the chat software on their PC (or log into a web service) and login to their account.
It is possible to integrate Promptchat with Newsletter systems, Single Sign On Membership systems using the built in URL Custom parameters feature and Javascript Variables. There is out of the box PayPal plugin which you can connect with the account administration system being the most important dynamic integrations you are likely to need in the beginning. It is a bright situation when it comes to integrations if you have the relevant skillset since our customers posess the server side source code as well as the databases holding every data. Promptchat also has out of the box software integration with all our other systems such as the Visitpath Real-Time Visual website visitor tracking software and the Fliber Social review system. The Promptchat white label chat server is also seamlessly integrated with the Promptchat CHAT CENTER system which is an optional Add-On software to the white label server boosting specific features for Call Centers who want to introduce live chat as a new revenue stream. In fact, there are 2 ways our white label chat server customers can make money with our live chat servers:

  • Sell the Software by becoming a live chat service operator (Each website owner does their own chatting on their website(s) and pays a fee for the software)
  • Sell Outsourced live chat services and hire people to provide the live chat service on customers’ websites for a fee. In order to this service efficiently, will you need the CHAT CENTER upgrade. Note, the Chat Center is a separate software client.
Once you have established yourself as a live chat software service provides it does makes sense to upsell your newly created clientele with additional online software which help online businesses in their everyday sales & support activities. We have a number of software solutions that is relavant to growing and supporting onine business management which are all available for private labelling. These solutions are detailed out below for your review. The benefit of choosing our solutions is that all our software are tightly integrated and are supported by the same people. So you always have the piece of mind that even we we upgrade the Chat Server, it will automatically be compatible with every other software that we develop without incussing further costs on your behalf. See a brief overview on these solutions and feel free to get in touch for a remote desktop demo when you are ready to grow.

  • Promptchat Chat Center – Start providing outsourced live chat services for sales lead generation and real-time support to your clients.
  • Visitpath – Real time website visitor monitoring and recording. Understand website visitor behaviour. A World’s first! Integrated with Promptchat.
  • Fliber Social Review System – Enjoy the benefits of Google stars under your domain in Google Search Results. It will increase clickthrough rate by min. 30%. Collect reviews via Facebook or directly and gain credibility effortlessly.

Hardware & Software Requirements

Minimum HW & Sw Requirements when you want to self host the Chat Server

You will need to get a VPS or Dedicated Server -> Linux or Windows Server (both supported) with Min. 2GB RAM, 50GB HDD, Dual Processor.

  • Apache 2 -> The .htaccess files should be enabled. ->
    – mod_rewrite should be available. -> If possible compile Apache 2 and configure it to run in MPM mode workers. ->
    – configure the TCP connection to be kept alive for 15 seconds.
  • PHP5-> Apache should be configured to recognize files with extension .php5 as php scripts. ->
    – The following php modules are reuired: mbstring, mcrypt, mysql, mysqli, zlib
  • MySQL 5

If this server is dedicated to run only Promptchat it should be able to handle 500-1000 requests per second. That should be sufficient to handle 2000-3000 simultaneous visitors and around 200 operators. The number of websites depends on the load of each web site.
For small business web sites the number is probably around 250.

If you are subscribing to a Pay Monthly Leased Plan, You do not need any Hardware or Software

You can run your live chat service business from a browser, it's as simple as that.

The 3rd option is that you have an owned license and host your server in our Datacenter(s)

Choose from European or North American locations. In this case all the technicalities are left with us, your server is in good hands!

Check out the Pricing Options

We also hate hidden costs

You can purchase our chat server systems on a pay monthly leased plan or an owned downloadable license with self hosting!

Check out the Pricing Options

Do you still have questions?

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