Promptchat: The #1 Selling Live Chat Server now with integrated chatbot builder platform
With over 6,000+ Users and counting, Promptchat is the most complete and trusted chat server on the market.
For Website Owners
Introduce online chat support on your website in minutes. Use our live chat
software on your website for live customer support, measure the effectiveness
of your online marketing campaigns and increase your online sales. Used by
thousands, it’s simple and effective.
For Online Agencies
Our flagship product; The Promptchat live chat server now powers over
100 live chat companies. Create unlimited number of live chat accounts choose a hosted server or host it yourself with access to server side source code. Start your own live chat business in a day.
For Call Centers
The Chat Centre system was originally co-designed by us and a Call Centre in 2010. As of today, the Promptchat Chat Centre system is deployed in over 80 Contact Centres around the world, providing outsourced chat services by thousands of call centre agents.
Special offer for Small Business websites
$50 / Month unlimited agents & chatbots
Get a cloud hosted Promptchat live chatbox on your website and start providing live chat support and chatbots to your visitors.
Those Are Just A Few Live Chat Software Features, See More Below
Internal Operator Chatroom
Customizable Form Builder
Proactive Chat Invitation
Live Chat an unlimited domains
Use unlimited chat operators
Name visitors, know return visits
Chat transfer between colleagues
Integrate with 3rd party software solutions
100+ live chat companies: Powered by the Promptchat chat server
Promptchat is loaded with useful features, each one with its own meaningful purpose.
We listen to our users and integrate their feature requests on a regular basis.
Promptchat is not only built by us, but also by our users via custom developments.
Online agency, looking for a new revenue stream?
Start offering live chat and chatbot services to your clientele with the Promptchat server for a one off fee. Manage your customers with the customer management console unique to your brand. Charge your own fee or give away in a package deal.
Portal website and online directory sites can benefit from live chat and chatbots
Why not allow advertisers connect with their visitors via a live chat and/or chatbot account unique to the advertisers' page(s).
Portal website owners can offer this service as an optional extra or give it away as bonus.
Considering a custom developed live chat and chatbot solution?
More often than not, you won't find an off the shelf product for your needs. We offer custom software development based on our live chat and chatbot builder platforms to suit particular workflow environments for commercial, HIPAA Compliant and non profit industries. Contact us for a no obligation quote.
80 percent of customers’ queries can be resolved by chatbots without human intervention
You can build custom chatbots for your website offering 24/7 customer service to your visitors and only when really needed will human intervention be requested.
A chatbot can stay online 24/7, 365 days
Chatbots outperform live chat as and when businesses want to offer support 24 hours a day, 7 days a week. Either you hire support agents who work in shifts, or limit your customer service to offering offline support via email and telephone during working hours.
Chatbots can multitask effortlessly
When you need to attend to 20 customers at the same time and you’ve got just one live chat operator on duty you’ll have scores of disgruntled customers who are tired of being on hold.
As opposed to their human counterparts, chatbots can handle unlimited number of chats simultaneously.
Faster response time and cost effective
Chatbots respond much faster to incoming chat request compared to live chat agents. Agents can be busy handling other chats and ultimately end up delaying their response.
Combining chatbots with live chat agents businesses can reduce customer service costs by up to 30 percent.
Available as cloud hosted or host it yourself
Pay monthly edition starts at $5/chatbot/month or purchase a server license and own it
Start a chat with us to discuss what's best for you