Chat server admin features
Make it yours! Upload your logo and hyperlinks, create end user accounts, manage your customers in the accounts administration console.
Your chat server is automatically installed on the (sub)domain of your choice. See our example; https://chat.promptchat.com. With your administrator privileges you can upload your logos, favicon, powered by hyperlink and even set your own email service provider should you not want to use default settings.
Customer management console
See all your customers in one place and add/edit new users in the customer account management console. You can renew/suspend accounts, edit roles within a business account, set privileges, create departments etc…
Translate the entire system
If Promptchat is not yet available in the language you want, feel free to translate the entire software. You can add a new language and translate the user interfaces of the chatbot builder platform, the live chat client but also all the system related email messages. The translations are entirely under your control and are available on ly on your chat server instance.
Lease it on a Pay Monthly Plan or Buy an Owned License
You can get a pay monthly leased server which will be hosted in our Datacenter either in Europe (Germany) or North America (NE), alternatively you can purchase the system and self host it.
Analyze Customer Data
Promptchat records statistics for chatbot, live chat and social channel usage as well as offering analytics per agent. You can review usage either in real time or in the archive per calendar date. All live chat transcripts are protected by our proprietary encryption and are never deleted (for as long as you keep your server with us). Weekly statistics summaries are also emailed to a preset administrative email address.…
"Ask us about our custom software development service. You pay the development hours for the features you want so that you get exactly what you need in just a matter of days."
– General Manager, Kornel Kathi